Virtual Executive Assistants VS On-floor Assistants
Big and small businesses are steadily hiring virtual executive assistant nowadays. They have seen the advantages in contrast to on-floor assistants. Businessmen have a greater affinity to those offering better productivity, comes with experiences and skills, and more importantly the lesser involvement of time and money.
These virtual assistants are highly trained professionals who works remotely and strive to enhance the productivity of businesses such as law firms, eCommerce stores, realtors, and other small to top-notch brands.
Here are the differences…
Virtual executive assistant work on demand, as and when they are needed, from their homes or office spaces. For this reason, they can be accessed beyond the normal office hours every day all around the year.
The traditional on-floor assistants work in-house in particular shifts (half, full, part) after which they become inaccessible.
One can appoint the virtual executive assistant and the virtual assistant contractually on the basis of the number of hours she or she will work per day, week or month, or you can appoint them on an as-needed basis.
This process of hiring cannot be applied in the case of on-floor assistants. They can only be hired full, part, or half time.
A regular assistant is employed or is hired contractually. They are entitled to get sick leave, off day, and work only during the fixed work hours allotted to them.
None of these clauses are applicable in the case of the virtual executive assistant as they are not governed by the traditional work shifts.
The on-floor assistants are to be trained to fit into the job criteria for which a cost has to be incurred by the company whereas the virtual executive assistant and the virtual assistant join a job with the required training and expertise. So, no extra costs are incurred for them.
The on-floor assistants are to be furnished with office and desk space, stationeries, computers, and other additional facilities.
No such extra space or infrastructures are required to be arranged for the virtual executive assistant and the virtual assistant alike.
Virtual executive assistant constantly updates themselves with the new technologies by taking the required training.
An on-floor assistant has to be trained by the company. Here, the company has to shell out that money which can be burdensome for them.
The virtual executive assistant work on their own equipment and software, but an in-house assistant will do no such thing. To make him or her work, the company will have to purchase the necessary items.
The regular on-floor assistant sits idle when there is no work to done and this can happen many days in a month. Still, the company has to pay the full salary to him.
But the virtual executive assistant only works the hours you request, so no question arises of any wastage.
A regular assistant lives commute to the office and maybe absent on any given day due to the unavailability of communication which will definitely hamper the office work.
This is not the case of a virtual executive assistant as they process tasks virtually and work from home.
The virtual executive assistant lives globally, so they can attend to your customers and clients 24×7 and from any time zone, but it can never happen in the case of on-floor assistants as they work from office in fixed hours.
The administrative duties get perfectly streamlined in the hands of the virtual assistant rather than the on-floor one. The virtual executive assistant has the primary role of getting every employee under the same schedule, gets it done perfectly. With their assistance, managing the inbox and the calendar becomes flawless and the owner will never have to see an email all by himself anymore.
A remote virtual executive assistant will never ask you to stop your existing work and attend a phone call. But that never happens in the case of an in-house representative who does not always have the required expertise to attend the call in the same way.
Scheduling an event plan or getting an appointment fixed on your behalf is done perfectly by the virtual executive assistant. These tasks are carried out more perfectly than the on-floor one.
Some specialized tasks are best handled by the virtual executive assistant. This virtual assistant is capable of executing the work specific of your business which cannot be done by the on-floor assistant. For example, virtual work like paralegal ones requires specialized certification.
Planning the year ending to spend more time on holidays can be hindered greatly by the boring tasks of entering data, reporting expenses, and more. Outsourcing this to a virtual assistant relieves your mind from these major chores. The virtual executive assistant you’re your business smoothly when you are away. The on-floor assistant cannot execute these duties as he or she may be on vacation along with you as well.
Project management is best done by a virtual executive assistant in contrast to the on-floor assistant. They even become a project manager, which demands experience on specific platforms and profound technical knowledge related to each project.
This kind of finer duties cannot be executed by the on-floor assistant as the scope of their duties does not let them do it. The virtual assistant helps in coordinating the team members through email and messaging. They make sure that the notifications, reminders, follow-ups, are done regularly.
Creating a draft or correcting an existing one can be given peacefully in the hands of the virtual assistant. The extra detailing required for a presentation you’re going to give is best-taken care of by a virtual executive assistant. They do the perfect editing of these drafted documents. They are perfectly trained to do so in contrast to the on-floor assistant.
Managing the office remotely via a virtual executive assistant can be hassle less as they can carry on beyond the office hours. But a floor assistant cannot be asked to do so as they have fixed job timings, unlike the virtual assistant.
While carrying out their work remotely, the virtual executive assistant can do extra work like bookkeeping, invoice creating, looking into accounts, and into payrolls. To do these extra works, the virtual assistant does not demand overtime whereas the on-floor assistant does so.
Appointing a virtual executive assistant means decoupling the work from your location. No longer is there any need to rely on an on-floor assistant who’s tied to his desk to do the mundane. Outsourcing work remotely means having a virtual assistant work on your projects while you rest.
As per the Bureau of Labor Statistics, employees got $36.61 per hour in June of 2019. This includes more than $25 in average hourly wages and $11.48 on average cost benefits. This shows that the on-floor employee is expensive. So, a virtual executive assistant or a virtual assistant is always the best proposition.
The owners save money through time purchase from a virtual assistant directly. According to a survey, a virtual executive assistant saves as much as seventy-eight percent on operational costs per year. And with a virtual assistant provider, you won’t be expected to pay benefits. It comes down to a simple transaction: hours worked.
As the business grows, the owner finds his back against the wall as the time limit gets limited day by day. No matter how much labor you put in, it seems that nothing has been done yet. Businesses grow whenever the possibility of hiring manpower grows along with it. This is an indication that there will be an increase in productivity.
By hiring a virtual assistant or a virtual executive assistant, the all-around capacity of your business grows manifold. This cannot happen in the case of an on-floor assistant. The hours the owner spends in the office become much more fruitful.
Performance improvement can be seen by hiring a virtual assistant. For instance, you have a handful, of prospective clients to catch up with —especially when it requires that special personal touch that is so unique about your company and gives pride to you.
A virtual executive assistant brings in that human quality in your business instantaneously without having to devote more of time as in the case of an on-floor assistant.
Improvement in communication is another aspect that is done with super finesse by the virtual assistant unlike the on-line assistant devoid of such capabilities. They serve as the frontline communicators that can deal with multiple people at a single instance.
The virtual executive assistant can make it truly easier to deal with remote employees and improves the communication system even in large companies with a large workforce.
Improvement in follows up quality along with business growth. It is quite definite that it is toughest to follow up with prospective clients and business leads. There are thousands of things to keep in mind while dealing with this.
The inbox of your mail can get overloaded with incomplete conversations. When this is outsourced to a virtual executive assistant, this virtual assistant can boost up the productivity hugely.
The virtual executive assistant is a top talent in itself. Whenever a company decides to open up for hiring a virtual assistant, the potential to get untapped talents rises. This is no longer demarcated by geography, as businesses can access these talents globally.
This adds incredibly to the business quality in the suburbs and small-town areas, where one can get only the on-floor assistant who is shallow and without the right kind of exposure.
Organizations that are looking for specialized skills in their assistants or expertise, try to get these virtual executive assistants by spreading the net far and wide. This is because the on-floor assistant cannot carry out these tasks as their scope is narrow. For example, a business will run best if it hires a virtual assistant with a sound background in business development.
He or she also possesses advanced skills in Excel and is solid on editing visually. He also should have a talent for enhancing operational efficiencies as well along with amazing accounting skills. All these qualities cannot be seen in an on-floor assistant as they are not a specialized lot.
Productivity increases many times more because working from home emphasizes on those issues that matter the most and that is getting the job done. This is supported by research. A study was done in 2012-2013 by Stanford University Graduate School that says that call center workers working from home for nine months have shown thirteen percent more productivity.
The on-floor assistant takes more breaks, have more sick days, and takes much fewer calls per minute in comparison to the virtual executive assistant. The virtual assistants did report higher levels of satisfaction at work, and the companies had a better workforce.
Involvement and happiness are seen at a much lesser degree among the on-floor assistants. The virtual executive assistant does not have to deal with communication hassles. These hassles affect the work efficiency and quality of all team members in a single day and all their quality of life. According to a survey, communication has become a big issue for quite long now.
Large cities and major metros and the ever-expansive and densely populated suburbs, it is much worse. Almost all the on-floor assistants have to deal with these challenges of this immensely problematic commuting. This is one more reason why they lag way behind in contrast to the virtual assistant, who does not know what these situations are.
Added to this convenience, the virtual executive assistant gets the plus points of wearing casual home clothes, has healthy home food, and enjoys the cozy comfort of working from one’s own home in contrast to the on-floor assistant.
The health benefits of virtual assistants bring great advantages to employers at the same time. These remote assistants have fewer sick days, more enthusiasm towards work, positive mindset that spreads to the whole organization. This is why these remote workers can readily devote such long work hours.
Additionally, research organization has found that the virtual assistants are more connected to their appointees than the on-floor assistants. Actually, the executive virtual assistant feels empowered and feels that his or her opinions will be valued in the organization and so they feel connected to their organization’s ambition and purpose.