All services of Task Virtual, current or future, are subject to the following agreement, between Task Virtual (hereon termed as the contractor) and you (hereon termed as the client). On signing up, you will be automatically held to agree to the terms and conditions mentioned in this Agreement, which will be binding for each and every tasks/services conducted by Task Virtual. In case you disagree with any of the terms or conditions listed in this contract, we recommend you cease the usage of this website. Any violation of these terms may lead to revoking or cancellation of membership without notice, at the contractor’s discretion.
Task Virtual reserves the sole right to modify, change, update or cancel this agreement as it deems fit and without any prior notice. Use of taskvirtual.com or its services after such changes have been applied on the website implies your acceptance of such changes. Any new services/plans, proposed by TaskVirtual, shall be effective only after the same has been posted on our website.
The contractor guarantees that any service purchased by the client shall be performed with utmost care, skill and expertise by the contractor. The contractor is free to delegate the services to the staff working with the contractor. The delegation will be done solely at the contractor’s discretion.
As per this Agreement, the Contractor is and will remain an independent contractor to the Client. The Contractor shall have no claim against the Client for vacation pay, sick leave, retirement benefits, social security, worker’s compensation, health or disability benefits, unemployment insurance benefits, or employee benefits of any kind.
In order to open an account with the contractor, the client can do so by providing basic information, which includes their name, phone number, valid e-mail address and other details. In order to make purchases or make the contractor process any financial transactions on the client’s behalf, credit/debit card or bank account information shall be required as well. The contractor’s only intent for the personal information is to give the client services that are a better fit for their unique needs. The contractor shall not store any such information, in any form, that has been deleted by the client from their account.
Once the client signs up with the contractor, they will have their own account with a designated TaskVirtual Dashboard. Here, they will be able to submit their tasks and monitor the progress. Users will be held responsible for every activity, authorized or not, that occurs under or via their account. Also, the account is meant for individual use and under no circumstances should the user share passwords to it with anyone.
The contractor SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES THAT MAY OCCUR DUE TO THE CLIENT’S FAILURE TO ADEQUATELY SAFEGUARD YOUR USERNAME AND/OR PASSWORD OR COMPLY WITH THIS SECTION IN ANY OTHER WAY.The contractor has specialised and designated plans to suit the work needs of individuals, start-ups, business owners and SMEs, and each of these plans have their sets of Terms and Conditions. The acceptable scopes of use of our services are limited to the Terms and Conditions for each plan.
The client must accept the premise that their virtual assistant will be acting under their direction, and any action/decision/strategy performed by the VA must be under the client’s supervision. Any access the client gives to the VA, regarding their personal or business accounts or data will be entirely at the client’s risks. The same is applicable for the usage of any content or images that the client asks the VA to use. The client will be solely responsible for ensuring that all appropriate permissions to use such content or images have been obtained. The contractor shall not be responsible for any loss, liability, violations or fines that might occur as a result of such access or actions.
The Client shall pay the Contractor in advance of delivery of work according to the subscribed plan. Plans will renew automatically each month, as per the subscription date unless specified by the Client. If payment declines, the Services will be suspended until the payment is made. The Client will be responsible to make payments for additional expenses that have been incurred by the contractor in order to perform the client’s work.
The client may not use the contractor’s services to engage in any illegal or immoral activity. Any such usage which results in violation of applicable law or regulation is strictly prohibited. Given below are some of the Prohibited Uses of our services:
a. Using the service to spread any objectionable, obscene, offensive, pornographic, illegal, harassing, racist, libelous, defamatory, threatening or hateful material.
b. Broadcasting any fraudulent or misleading offers in terms of products, loans or services.
c. Transmitting/exporting technical data from your country, which are in direct violation of the rules, laws and regulations governing such actions.
d. Using, without valid authorization, materials protected by copyright, trademark, trade secret, patent, or other intellectual property rights.
e. Attempting unauthorized access or hacking into the Services, other accounts, computer systems or networks connected to the Site through any unlawful means for any purpose.
The contractor or its officers / employees / contractors shall not be liable for any direct (unless mentioned otherwise in this section), indirect, actual, special, incidental, consequential or punitive damages arising out of members' access to, use of, inability to use, or reliance on the service provided, even if advised of the possibility of such damages in writing. Only in case of direct damages arising from a breach of any of these Terms of Service on the contractor’s part is liable, that too only regarding the service fee paid by the user for the time period when the alleged direct damage had occurred.
By agreeing to this contract, each party hereby agrees to abide by a confidentiality clause regarding the information supplied by the either party, by not disclosing it to any third party, or use it for the party’s own benefit or for the benefit of any third party.
Neither party will use the Confidential Information for any purpose other than the one relating to the contractor’s Services. Neither Party will copy, reproduce or store the Confidential Information without the other Party’s prior written consent. Neither Party will assert any right, title or property interest in or to the Confidential Information of the other Party.
However, the confidential clause will not include information that is or becomes (through no breach of this Agreement by the other Party) generally available to the public, or was in the other Party’s possession or was known by the other Party prior to the receipt.
The contractor shall not directly or indirectly disclose to any person other than a representative of the Client at any time either during the term of this Agreement or following the termination or expiration thereof, any confidential or proprietary information pertaining to Client, including but not limited to customer lists, contacts, financial data, sales data, supply sources, business opportunities for new or developing business, plans and models, copyrights, trademarks, trade names, service marks, trade dress, domain names, uniform resource locators (URLs), websites, advertising and marketing plans, media planning/placement, strategic briefs, sales plans, ideas, concepts, new products, improvements, inventions, proposed launches, sales and market research; technology research & development, budgets, profit & loss data, identity of suppliers, customer lists, customer information, associations with other organizations, among others.
The Client hereby agrees to not solicit, recruit or encourage any of the VAs or any of the Contractor’s other staff to leave the Contractor in order to provide services directly to the Client. This would be considered as a breach of this agreement, which would cost the contractor a substantial amount of liquidated damages. In lieu of liquidated damages owing to such agreement breach, the client agrees to pay the contractor a sum of [amount] and the contractor shall not be liable to present any evidence of the actual damage caused by the client’s attempts of soliciting the contractor’s staff. The above damage amount will be considered as the estimated cost the contractor will incur in trying to replace the staff and not as a penalty. The liquidated damages amount must be paid by the Client shall within five (5) days of notice from the Contractor of the resignation of a VA, regardless of whether the Contractor has terminated the agreement or not.
On the contractor’s website, there may be links that lead to third party sites. These sites are in no way under the contractor’s control, and we do not assume any responsibility or liability for any information, content, communications, services, goods or other materials, changes or updates the client may find on such third-party linked sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed in those particular sites.
The information/data provided on this website is for general information purposes only. The contractor does not warranty, express or imply the completeness, accuracy, reliability, suitability or availability of the information, products, services, or related graphics on the website for any purpose. The client must rely on the provided information strictly at their personal risk. The contractor shall not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of, or in connection with, the use of this website.
The contractor may provide refunds to customers up to 10 days from the day of purchase, as long as a valid reason is provided for claiming a refund, and the requirements mentioned below are satisfied:
In case of any lack or shortfall in service, the contractor will take every possible step to rectify the situation by reworking the project or task.
Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place at the next billing period. A cancellation will only suspend future billings, which must take place before the billing date.
If the client fails to cancel your subscription before the next billing date and subsequently a charge is made, the contractor will not be able to provide a refund.
Free trials are offered on some plans. If the client chooses not to continue beyond the trial period, they are required to cancel their subscription before the end of the trial period. If they fail to do so and subsequently a charge is made, the contractor will not be able to provide a refund.
Refunds on non-usage of plan tasks, hours or expired hours by the customer are not entertained. Only renewals are applicable as per the terms and conditions of the plan. Refunds are not applicable on the products/services bought on behalf of client on client′s instructions.
In case of any error found in billing, refund will be made after approval of the relevant authority.
The contractor operates from India and our servers are located in the United States, particularly Texas and Houston. By registering with us, the client agrees and submits to the jurisdictional statutes and laws of the Republic of India, which will govern all matters relating to their use of the website. The contractor does not represent any usage or access to the information on the website in or from locations where such content might be prohibited. Those who choose to do so, will bear the sole responsibility for the compliances with their local laws.
The contractor complies with every applicable law, local laws and regulations, especially with respect to our members. The member shall be responsible for not breaking any law or compliance by way of the task requests made by them.
In case there is a need for cooperation with any leading authority, the contractor will do so upon request, as long as there is proper jurisdiction for it. If needed, such cooperation may void all terms of use contained herein. All enforceable and applicable laws overrule these Terms of Service. This Agreement is applicable as per individual and is non-transferable, that is the rights or obligations cannot be assigned to a third party. The client hereby agrees to have its disputes determined under the state of West Bengal, India and not the laws of the United States or any other jurisdiction.
Periodically, the contractor website may advertise free trials and discount offers. Please note that the contractor reserves the right to charge the client if they use the service beyond the designated free trial period. The contractor also reserves the right to cancel the free trial at any given time without notice.
By using our website, https://www.taskvirtual.com, the user agrees fully to the Privacy Policy.
The contractor reserves the right to interrupt or discontinue the service without any prior notice, and does not guarantee continuous, uninterrupted or secure access to our website. The contractor’s operations may be interrupted at any given time for maintenance or updates, interfered with or adversely affected by numerous factors or circumstances beyond our control. In case of termination of services, links to Third-Party Sites, General Disclaimer, Limitation of Liability, Prohibited Uses, Proprietary Rights, Indemnity, Applicable Laws and General Terms Sections set forth in this TOS will still be valid.
Refund will be issued only in case of interruptions that have lasted for more than 5 business days. The client can get either cash or credit refund towards future services, only at the company′s discretion. However, the website may be temporarily unavailable owing to unforeseen technical issues beyond our control and the contractor takes no responsibility for that.
The client can directly manage their order or subscriptions from the TaskVirtual Dashboard. On cancelling their subscription with the contractor, they will not have to incur any further charges. However, they'll be liable for the charges incurred in the current billing period. Please note that there will be no refunds in case the client fails to cancel their subscription before the next billing date and a charge is made. No exceptions will be made to this.
